Library terms that users understand

John Kupersmith is attempting to devise an ideal set of terms/labels for library resources and services.

    The purpose of this site is to help library web developers decide how to label key resources and services in such a way that most users can understand them well enough to make productive choices. It serves as a clearinghouse of usability test data evaluating terminology used on library web sites, listing terms that tests show are effective or ineffective labels. It presents alternatives by documenting terms that are actually used by libraries. It also suggests "best practices" for reducing cognitive barriers caused by terminology.