Door of Perception 7: Flow

there is literally a wealth of fascinating presentation material and cutting edge theory of experience design to be found in the collected talks available online from the Doors 7: Flow conference

this one by London's Design Council on Humanising Technology was particularly intriguing

Design Council's Humanising Technology effort

Design creates space for common language between disciplines.

One company we are working with is developing highly complex software for large businesses in the energy industry. The company moved from being knowledge consultants in the industry to developers of a new technology that will allow real time financial modelling. Even before they have a UI the small, highly specialised team realised that there was no shared representation of the technology and therefore different perceptions of the benefits it will bring.