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Zeldman Presents
The April 21 Alertbox combines 2 old thoughts into one:
But any short-term gain from text-ads will vanish if they do not provide any value to users.
We saw this first with "banner blindness" - people visually ignoring rectangular images once they figured out most were useless ads.
I continue to see this across the board - not just with banners. If users regularly encounter a design element that is useless to them, then they quickly start to ignore it. Could be banners, or global navigation at the top, or related links on the left, or promotions on the right - does not matter.
I call this "feckless blindness" - as people discover that a part of the page is routinely useless, they become blind to it over time.