Enhanching the softer side of IAs

Great article on the soft skills we need as IAs to win/influence folks with whom we work with.

Soft Skills for Information Architecture by our very own Jeff Lash over at Digital Web.

A little play on an axiom that stuck out for me and I know will help me get through the requirements and design process:

Grant me the strength to improve the features that I can
Accept the features that I cannot
And give me the wisdom to know the difference