Tony Byrne has written an article on software-as-a-service models for CMS products. To quote: As a buyer you should understand that contracting with a supplier simply to host and customize traditional software is not the same thing as working with...

The phrase 'trying to boil the ocean' refers to tasks that are clearly and heroically impossible. This is exactly what most teams take on when they try to get every intranet page up to the same high standard. In the...

The rise of enterprise search has put an increasing focus on searching ever broader collections of content and documents within organisations. While enterprise search projects generally start with simple intranet search, attention quickly moves to searching document management systems, collaboration...

So you're sitting at your desk and you have to redesign your intranet (or design one from scratch). Where on earth do you start? By any measure, this is no easy task. The multitude of factors that need to be...

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